Ian and his team installed acoustics panels to the pitch roof of our open plan office in Gateshead and the results have been very good. The office was quite echoing before the panels were installed. After installation was complete, the office is much more confortable, with no echoing sound anymore. The arrangement of the panels on the roof was left to Ian and his team who produced an aesthetically pleasing result. Ian was very supportive in terms of logistics for the project and left the office in a tidy state at the end of the works. Overall very pleased with the works carried out.
Christine Barbier, Lloyd's Register, Gateshead,
Work was carried out to a high standard as promised at the time of first meeting. Everything was explained in detail and schedule was adhered to. Ian and the team were very professional and managed my expectationson from start to finish.
I had months of TV noise, doors slamming, very loud conversations, that I could sit and listen too etc etc. Following various discussions with my neighbours with little or no reduction in noise levels, I felt I was left with very few legal options. As moving is out of the equation, a sound reduction system was my only feasible option. I found Ian's business via a web search and I'm very pleased that I did.
I can state that the results achieved in other reviews are true, my noise issues from next door have reduced significantly, after having acoustic walls added to my bedroom and living room. I can now listen to my TV (not watch mine and listen to theirs) and more importantly have a decent sleep without being constantly disturbed by next door. There is still some muffled vocal noise into my bedroom and as suggested by Ian, an acoustic underlay may be required to further help - time will tell if I add this additional system.
Would I recommend the acoustic wall solution and Henderson Environmental – if you want your life back - YES is the only answer as both are excellent.
P. Gales, Newcastle upon Tyne,
Dear Ian, Thought you would like to know that I feel that I have my home back. Acoustilay is everything you promised it would be and I am absolutely delighted. Your service and professionalism are first class and was noted by numerous neighbours who have reported how impressed they were and the lack of inconvenience and disturbance caused - it was very much appreciated.
Incredibly high standard of work coupled with professionalism and excellent customer service. I was more than a little apprehensive but Ian and the team made the whole process easy and surpassed all expectations.
A 'Rolls Royce' job from a 'Rolls Royce' company. I would strongly recommend.
Karen Jarvis, York,
The noise in our church cafe area made it unpleasant to take coffee etc. Ian surveyed the cafe area a advised a solution and price. The work was completed professionally and was a complete success .
J.Miller, Ponteland United Reformed Church,
Extremely professional team from start to finish. Superb job to soundproof wall and floor which has restored peace to my home. Work was carried out promptly and my flat was left very clean upon completion. Highly recommended.
Ian and his team soundproofed my bedroom wall. Everything was explained clearly and in great detail. The standard of workmanship and site cleanliness was exceptional. The sound difference is almost unbelievable, I thought the neighbours had moved out. I would recommend this firm to anyone with a noise problem. A big thank you to Ian and the lads, I can now sleep at night.
Anonymous, Blakelaw, Newcastle Upon Tyne
We were very impressed during the whole process. All meeting times were kept to exactly and the fitters were excellent. the finished product does exactly what was promised and now sessions in our Scout Hut are better with the sound under control. Many thanks
East Boldon Scouts, East Boldon
Ian explained in detail about the different grades of sound proofing and how the work would be completed regarding electrical work, soundproofing the walls, and then finishing off the work with plastering.
I opted for the acoustic insulation, Ian said that I should achieve 85% of noise reduction but I must admit it’s a lot more than that.
Ian and his work team did a exceptional job from start to finish and I would definitely recommend them to anyone who is looking into soundproofing their home.
Very impressed with the service, just wish I thought about it sooner.
S. Humphreys, Blaydon, Tyne & Wear
Excellent company. Very professional who carry out the work quickly and to a high quality. Cleaned up after themselves at the end of each day and even moved the settee back into the room which the sound proofing was being installed in. The plastering is being completed as we speak but a reduction in noise is evident even before the plastering had been started. Great work :)
Jill, North east
Excellent service from start to finish.Job was completed swiftly and no mess to clean up afterwards as the installers did it all.Would highly recommend to anyone looking to have domestic soundproofing.
D. Newton, South Shields
Very pleased with the service offered by Henderson Environmental Services.The two new acoustic walls we had fitted were installed on time with very little mess involved.First class service & job.
Gareth Hill, Whickham
I approached Ian in August of this year regarding soundproofing for my daughters terraced house. She was having problems with her neighbours who played loud music, slammed doors late into the night and were just generally noisy people. He was extremely professional and came out promptly to oversee the property Ian was quite honest and told us what he could do He said that there could still be some noise but it would certainly be diminished He recommended a particular kind of sound proofing and we gave him the go ahead. The guys who carried out the work did a great job they were extremely tidy and efficient. To date my daughter has not even mentioned her neighbours so all in all we all seem to have peace of mind. I would not hesitate to recommend the company and if necessary would have them back to do other work in the future at a reasonable price.
Joan Elizabeth Murphy, Gateshead
From the initial phone call through to completion of the work, Ian and his team were nothing but professional - even when I made some unexpected changes to the scheduled work at the last minute. The extra work was accommodated without any problems, and in time for when the painter was due to arrive 3 days later.
I cannot recommend Ian and his team highly enough. The workmen were also highly professional, friendly, courteous and extremely tidy with the work.
I would not hesitate to call Ian and his team again if we need any further work carrying out in the future.
Sarah Day, Darlington North East UK
Very impressed with the end to end service from Hendersons. Starting with the site visit from Ian through the first fit electrics, the installation of the sound proofing and then the plastering, every aspect of the job was fist class. We opted for the independent acoustic wall solution after being advised we should achieve an 80% reduction in noise transmission. A week later I would say we have achieved something nearer 95% reduction. At last a decent night's sleep!
Geoff Mallin, Sunderland
I recently had an independent ceiling installed in the living room of my Tyneside flat to combat noisy upstairs neighbours. The installation was quick and smooth and I am very pleased with the results - it has made a notable difference to both airborne and impact noise. I can still hear some noise occasionally but what a difference overall, I no longer fell like I have a heard of elephants living above me! I'd love to get the rest of the flat done now! Thank you
Joanna McLean, Heaton, newcastle
Having the walls soundproofed has made a big difference with my noisy neighbours. An excellent service on all fronts (initial quote, reliability, quality of work, good value) from start to finish. Very highly recommended.
Lesley Lawton, Consett
I was a residential customer with thin party walls/noisy neighbours who loved my house and didnt want to have to move. From beginning to end I cannot fault the work done or the way it was done - super friendly and professional, caused as little disruption as this kind of work possibly could and cleaned up everything at the end of each day. I was given a very realistic timetable and details of what would be accomplished each day and everything went absolutely smoothly. I was also recommended a painter as I wasn't able to complete this work myself and he was equally friendly and professional and did a great job. If I had to mark them out of 10 they would be at least an 11 and I wouldn't hesitate to recommend them to anyone looking to have soundproofing completed in their home. Thanks again Ian, Mark, Ricky (and Dave the painter)
I found Henderson's a very professional company to do business with. Ian came out to see the job fairly quickly, and his guys were hardworking, quiet and polite. I'm pleased with the effects of the sound-proofed wall and the plastered finish.
Thank you Ian, Mark et al.
Tricia C, Corbridge
We needed 2 sound proof rooms built for our beauty treatments.
We got a visit very quickly with a quote that was very reasonable. The guys came out and completed it over 2 days and did a fantastic job. We are so pleased with the results. Finished off perfectly and no mess.
The 2 lads that did the fitting were really polite and overall we had great service.
I would definitely recommend this company.
Nigel Preece, Salon M, Newcastle
Living next door to really noisy neighbours we tried our own sound proofing solutions which did not work. We then contacted H.E.S and when Ian came out we decided to have the front bedroom done to see if it would work. We are pleased to say that it has and we have now decided to have they rest of the house done. Nice lads very professional,very tidy. Can't wait to have the rest of the house done so that we can have our lives back. Would recommend H.E.S to anyone who is suffering with noisy neighbours.
R Mcleod, Darlington
I would just like to say thank you to Ian and his team for an excellent job.
Donna, Newcastle upon Tyne
Cracking service, very sensitive to our business needs, really happy with the result, thank you!
Sara Newson, Stepney Bank Stables, Newcastle
Really really pleased with the solution provided by Henderson Environmental Services to our problem of noisy neighbours affecting the main bedroom. Ian came and gave good advice as to the most suitable solution (not the most expensive)and fitted us in before the Christmas holiday. The guys came and did an excellent job - Monday to fit acoustic wall and Tuesday morning to plaster the new wall. After that we left Wednesday for plaster to dry, then we painted the new wall, put carpet back on Thursday/Friday morning. You would not know anything had been done except for the lovely peace and quiet and the new wall being plastered much better than the others! Thanks for an excellent job, definitely money well spent.
John Clark, Durham
Fantastic service. The lads did a great job
everything was completed on time. (Acoustic Panel Solution).
Ged Wright, North Shields
Hired them before, so I hired them again this time to finish off my kitchen wall. 'Never been so comfortably at peace doing your thing in the house.
No more "noisy" neighbours. The job was done as planned, on time and made us one happy customer again. Would highly recommend.
D Guerrero, Newcastle
Henderson Environmental recently installed soundproofing to our party wall due to excessive noise from our neighbour. The guys worked very hard and were very friendly and professional.
Would highly recommend.
Mrs Davison, Newcastle upon Tyne
Will highly recommend their service!!! Very professional, prompt and committed to customer's request. I nearly put my house for sale due to noisy neighbours that bothered the whole family for months.Nowadays
we felt more we had peace in the house.We have now better sleeps.
Although only part of the house (shared wall)was soundproofed it still made a big difference! Didn't wait long after I asked for a quote. It was done on time despite one of them suffered a sprain on his foot.
Again thank you very much to Ian Pearce, Mark and the rest of the auxiliary teams that made an excellent job done on time.
D Guerrero, Newcastle
In March 2014 we employed Henderson Environmental to Sound-proof our band practise room. We found the service to be at a very high standard, an excellent quality of product and very reasonably priced. We would not hesitate to recommend them to anyone.
Jordan Embleton, Studio Manager, The CustomSpace Recording Studio, South Shields, Tyne and Wear
After suffering for many months with noisy neighbours we took the decision to invest in soundproofing. I'm pleased to say this was the right decision to take, previously we could hear our neighbours talking late at night, dogs barking & could hear what they were watching on their TV. We can still here very faint noise however it is much improved & I'm now able to go to bed without hearing my neighbours.
Compliments to the guys that come to complete the work, they are very professional & friendly. Hopefully I will not need soundproofing again however if I do I would most definitely use Henderson Environmental Services again.
Melanie Hodgson, United Kingdom
Ian was first class and very professional... From the estimate & throughout the work being carried out. No problems at all, and would highly recommend. He also recommended other tradesmen for other jobs I was wanting done. These jobs were also done to a great standard. Very professional, very punctual.
Mr Cole, Ashington
I would highly recommend Henderson Environmental Services. The initial consultation was very competitive and the work was carried out quickly at a time to suit my needs to an exceptional standard. The job was made easy with excellent contact from Ian, who throughout the process kept me informed as to what he would be doing and what benefits it would create. The work was completed to a very high standard, whilst my home was left clean and tidy after the job was completed. 5 Star service!.
Mr Rogers, Gateshead
Sound proofing insulation between En-suite wall and bedroom, was required. North East Soundproofing, were one of the few companies to come back and quote on this job. At first we were worried about the amount of mess and disruption, however there was no need to worry. Ian and his team came in and soundproofed the wall, dealt with all of the plastering and coving. We are very pleased with the end result and would certainly recommend them.
Mr Sharp, Newcastle upon Tyne
Soundproof on interior wall on residential property.
Interior alcove wall successfully soundproofed. Was plastered on time and electrician followed on time. Very satisfied all round.
Miss Hill, Gateshead
Installation of soundproofing to a bedroom party wall was carried out satisfactorily. Ian and his team kept to the timetable and completed the work with a neat and tidy finish. I can recommend North East Soundproofing and Insulation.
Mrs K. Rogers, North Shields
I need sound reduction in 2 walls due to noisy neighbours. Ian arrived on time and was very friendly, and helped explain the type of insulation he could do given the lack of space and the benefits of that, he explained it will reduce voices but not slamming of doors (I was emailed the quote later that day). The day before the job started I got an email to say they will arrive later, (I was told it was due to being on another job). I only saw the email in the morning. I ended up having to leave the house before they arrived (as I had to go to work) and I left a key and the door on the latch, Ian send me a message to say they had arrived which reassured me as I had left the house insecure. By the end on day one the panels were on one and the furniture was put back so I could sleep in the bedroom. The following day the walls were plastered and electrical sockets put in place. It has been a month since I had the work done and on one side there is absolutely no noise (vocally) on the other side I can occasionally hear muffling of voices and can hear doors slamming. The work people did hoover and leave everything where they found it. The only criticism I have is that the plasters got some of the plaster on the other walls, but that was easily fixed with a little paint. Overall a great family run business with a professional knowledgeable proprietor.
Miss Begum, Gateshead
Sound proofing installed to party wall in lounge and bedroom to terraced house in Newcastle upon Tyne.
Very good job, finished to a high standard. Ian was clear with us on what we could expect from the solution and how much sound we would expect to block. He also explained clearly the work, how much space we would loose and worked with us to met our budget. He was also very patient with me changing my mind! They turned up promptly on the first day and left the house clean and tidy when they left. Overall the work has made a big difference. we can still hear our neighbours music but it is at a level which means we have gained two rooms back and can now sit and watch TV in the lounge without it being drowned out. I can recommend North East Soundproofing to others.
Mrs Littlemore, Newcastle upon Tyne
I needed soundproofing to a party wall., in a property which dates back to 1897. Initially Ian called round and viewed the property and the problem, Ian's advise was thorough and honest, with realistic expectations of what would be achieved. He followed up with his quote as promised, and as soon as I had removed the sinks, radiator, shower cubicle, shower tray, wall boards and toilet, Ian was straight on with the job. I left a key with Ian, who let himself into the property - he works clean and tidy and leaves the place as he found it - which is excellent. I had to have plaster coving removed and replaced with new (I sourced and arranged delivery and Ian took delivery while I was out) this was refitted by Ian's plasterer and he made an excellent job of it. The plasterer also left the place in a clean and tidy condition, which is not always easy when working with large plaster coving. It has been a pleasure to deal with Ian and his men, they have made a sterling job of everything they said they would do. All I have to do now is let the plaster dry and fit the bathroom back in! Thanks Ian, and to all involved for a great job.
Richard Bannister, Rowlands Gill
Noise pollution from upstairs was dreadful. North East Soundproofing explained how they would solve the problem, quote provided was pretty much in line with my expectation. Work started and completed on time , within budget and finished to a high standard. There was no mess left and am pleased with the overall job. The engineers were polite and pleasant at all times.
Mrs Larsen, Cramlington
Soundproofing to bathroom and hallway walls, re-plastering affected walls.
Excellent. Free home visit to explain job and costs involved. Dates set and arrived as expected. From the day the 3 person team arrived, work was completed efficiently and in a clean and tidy manner. Lads were easy going, friendly and good workers. Plastering sub contractor (father & son team) arrived on final day and they too were excellent in their attitude and workmanship. Good results obtained from the work carried out.
Mr Douglass, Sunderland
Soundproofing to bedroom party wall.
I am satisfied with the professionalism of the workers. Who turned up on time, were pleasant, quite and carried out to specification. I am also pleased with the price quoted because there were no hidden extras.
Mr Jackson, Durham
Soundproofing required to 2 office walls and door.
The company were extremely knowledgeable and friendly and carried out the job very efficiently. All used items/rubbish were disposed of by them at the end of the job and all areas tidied to a high standard. Once the job was complete and the area tested it was proven to have significantly reduced the amount of noise being transferred to other offices. I would certainly have no hesitation in recommending this company to others.
John Brownless, Transition Manager, Daisy Communication, Prudhoe
I needed installation of soundproofing to a bedroom wall. Ian arrived on time, was very professional and tidy. Good work, would use them again and recommend them to friends/family.
Soundproofing of adjoining wall with neighbours. .
North East Soundproofing is a company I can highly recommend I was experiencing loud music, TV, raised voices, doors banging and Ian suggested a system to install to help with the problem, talking me through the alternatives explaining how each of the systems work. We arranged a date and he turned up as agreed and on time given the distance traveled, during the work he kept the areas clean and tidy leaving no mess after each day Ian and Mark worked very well together and their work ethic was second to none. The noise has not been completely removed but that was explained before the work began but has been significantly reduced
Mr Walker, Scunthorpe
Acoustic soundproofing of party wall, upstairs and downstairs.
2 days work to complete the main part of the job with a 3rd day required to re-plaster and replace electric sockets. Skirting boards and coving replaced and sealant around the perimeter. A real improvement on sound insulation. Job well done.
Geoff Lisle, Newcastle upon Tyne
Very thin walls and noisy neighbours became a nightmare. Friend recommended Ian for soundproofing. Gave him dimensions of wall over the phone for rough quote. Came out to check the wall he was working with, quote stayed the same :) Soundproofing and plastering completed within 48 hours. He even managed to salvage our skirting board which wasn't within the quote, but shows what great service we had. Minimal sound from next door now, and strangely, seems to have insulated the room as well. Great job.
We had soundproofing installed to our bedroom and living room party walls. Ian was very organised and everything was completed on time.
Mr Foster, Durham
Mr Jeffrey, North Tyneside.
North East Soundproofing constructed a soundproof room where students were able to carry our grinding tasks that prevented the noise from polluting the rest of the learning environment.
I was overly impressed with the service, quality and effectiveness in which the way whole job was carried out and how professional the team were. I was amazed at the finished product and its effectiveness to which Ian had explained was the correct path needed to control the noise pollution and this was all undertaken with minimal fuss and disruption. I would be happy to recommend NE Soundproofing and Insulation if it’s the professional team you are looking for.
John Crook, The Learning Curve, Middleborough
We found Ian and Mark to be very professional, both working to a high standard. They were courteous to us and with each other. Ian kept us well informed and up-to-date. He regularly checked that we were happy with the work. Ian and his team are very hard working and efficient. We would recommend Ian without any hesitation. Excellent!.
Catherine Burgess, Durham.
I am absolutely delighted with the work Ian and his team carried out for me. They were very tidy and efficient. In fact the new walls looked great even before they had been plastered! Ian also gave me some free internal design ideas after removing a fitted cupboard and that room looks particularly good. Nothing was too much trouble.
The effect of the soundproofing has been very significant with noise substantially reduced, and my quality of life has improved enormously. It means I don't have to move house.
It has been over three weeks since Ian and his team at North East Soundproofing completed the sound reduction work at our home in Durham. We can now say, without doubt, that the product applied (M20 panels and sound bloc) has worked very well indeed.
It has noticeably reduced the noise, we guess by at least 80%. Also, the rooms are much warmer-another bonus!
We can also add that, without hesitation, you provide excellent "after sales" support.
Again, we would highly recommend North East Soundproofing.
Adrian & Joy Abrahams, County Durham,
Excellent service, very happy with product. The end result was far better than expected. I would be happy to recommend.
Elaine Clark, bwt-uk
We chose this company to cure a problem with noise, Ian told us what was required, true to his word he arrived on time and the quality of the work and the discipline of the builders were outstanding, everything they did was a delight to see when the job was completed, we would recommend their company to anyone.
Mr Edwin Rutherford, Newcastle upon Tyne.
HSS Ltd were delighted with the service and very impressed with the quality and effectiveness of the sound proofed lobby. We would highly recommend North East Soundproofing & Insulation.
John Shenton, Henderson Site Service
North East Soundproofing & Insulation provided a friendly, courteous service. They were very tidy and left the room as it was before they started the job. I would recommend them if you're looking to sound proof your home.
Mr Tony Anderson, Gateshead
From initial consultation till completed job Ian was polite, informative and punctual. We were having soundproofing on the party walls in our bungalow. The work was carried out to a very high standard with minimum disruption. Everywhere was cleaned up and I would not hesitate to recommend North East Soundproofing Solutions.
Lisa Green, Newcastle upon Tyne
North East Soundproofing Solutions recently worked on our flat which had been converted from an attic with very little in the way of sound insulation between our floor and our neighbour's ceiling. Ian and his team were extremely professional and worked hard to make sure the job was done efficiently and to a high standard. We would not hesitate to recommend NE Soundproofing Solutions.
Laura Whittle, Wallsend, Newcastle upon Tyne
North East Soundproofing were very professional, knowledgeable and hard working. They gave good, detailed advice in the beginning, provided a good quote and did an excellent job which exceeded expectations. The whole experience was stress-free and a pleasure. I would not hesitate to recommend North East Soundproofing.
Mr Sarosi, North Shields
I want to say thank you to all involved at North East Soundproofing for the work carried at my house. Done on schedule and to a very high standard it is a first class job which has had the desired noise reducing effect. I have no hesitation in recommending the company to future prospective customers.
Once again thank you very much and I wish you all the best for the future.
Mr Clarke, County Durham
Thanks very much to NE Soundproofing for the work they undertook in our property. The work was completed timeously and to a very high standard.Ian came round and gave all the options that were available to us so we could work out how to get the best out of our budget.I would thoroughly recommend NE Soundproofing and I would happily use the company again in future.
Thanks again for your work, it certainly made a world of difference.
James, Wallsend, Tyne & Wear
As a commercial property agent I employed North East Soundproofing Solutions on behalf of a solicitor client who had just relocated. Their new offices were perfect except for a couple of meeting rooms which needed to be soundproofed in order to give a good level of privacy. North East Soundproofing Solutions gave great advice from the start, the quote was carried out professionally and the work done on time and on budget. Happy me, Happy clients.
Jason Roberts, Roberts Commercial.
I contacted North East Soundproofing Solutions for some information with soundproofing my recording studio, I was given a lot of good advice over the telephone and I arranged to have North East Soundproofing out to help me further with my enquiry, again all the information supplied was exactly what I was looking for and I asked North East Soundproofing to quote for the works. A quotation was sent the same day and the price was very competitive so I booked North East Soundproofing in to carry out the works, Since my recording studio is above my business the work could not be carried out in normal office hours and this was not a problem to Ian and the works were completed over a weekend !!! The work was to a very high standard and no mess was left on site, the completed product was exactly what I wanted. I am a very happy customer and would not hesitate to recommend NE Soundproofing to anyone.
Michael Dow, Enviro Clear Ltd
What can I say? From the very first contact with Ian at North East Soundproofing to the final vacuum of my home Ian and his team were fantastic. I found them all to be very friendly, honest and hard working, starting and finishing on time and to the highest standards. The reduction in sound is exactly what I wanted and I would recommend North East Soundproofing to anyone looking for this service. Seriously, you will be hard pushed to find anyone who will give better service, better product at such a competitive price. Excellent!
High quality workman-ship, exceptional standards and an excellent approach to customer satisfaction. These are just some of the thoughts that come to mind when I think of North East Soundproofing. I'm very happy with the work Ian and his team done on my property recently and the aftercare is superb. I would highly recommend this company to anyone no matter how small or large a job it is . . . you will get the results you want and feel good about it!
Mr Hardy, Sunderland
I would like to thank you for a job well done, you and your staff worked to very high standard. We appreciate the care that was give throughout the time you were working and the care you took on cleaning a way any mess. I would recommend your company to all as your work and respect for someones home is very high.
Mrs Pringle, Newcastle upon Tyne
The service provided by Ian and his team was of a professional and very high standard. The work was carried out on time and with minimum disruption and mess to ourselves. We had an Acoustic Independent Wall fitted in our daughters bedroom due to the noise from our next door neighbour and although the noise has not been completely silenced it has been reduced to a point where it is less intrusive and causing less of a disruption. We would highly recommend Ian and his team.
Once again thank you for your help in this matter.
Vicky and Ray,
Thanks for all your hard work, the noise from the neighbours has been significantly reduced through our bedroom wall, we can no longer hear talking and tv noise. Thanks
Claire and Craig x,
I have found working with North East Soundproofing a very positive experience. From the excellent and honest advice through to the delivery of a very efficiently executed and effective solution. I was also amazed at how much was achieved with so little mess and what care was taken to ensure that any mess did not impact upon the rest of the house. The work has achieved exactly what we had hoped for. Many thanks!
Mrs Rogers, North Shields
We would highly recommend North East Soundproofing Solutions. They did an excellent job in soundproofing treatment rooms in our acupuncture clinic. Very happy with the job and the price. Thank you Ian and the team.
Ferris Jerjis, Heaton Acupuncture Clinic.